Double payment issue on Amazon pay later

Modified on Wed, 10 Dec at 3:48 PM

If Payment Was Debited Twice: Refund Process


We understand that seeing a double charge on your account can be concerning, and we’re here to help! If you notice that your payment has been debited twice, please rest assured that we take this matter seriously and have a straightforward process in place to resolve it.


 What to Expect


- Refund Processing Time: Once we confirm that a double charge has occurred, we will initiate the refund process within 24 to 48 hours. Our team works diligently to ensure that your issue is addressed promptly, allowing you to have peace of mind.


- Refund Amount: The total amount that was debited twice will be refunded. We make sure that you receive the full amount back to your account, so you won’t incur any losses due to this error.


- Credit Back to Source Account: The refunded amount will be credited back to the original payment method used for the transaction. Whether you paid via credit card, debit card, or another payment method, the funds will be returned to that same source account.


 How to Report a Double Charge


If you believe you have been charged twice, please contact our customer support team as soon as possible. You can reach us through our support email or by calling our customer service hotline. Be sure to provide your transaction details, including the date and amount of the charges, to help us expedite the resolution process.


We appreciate your understanding and patience as we work to resolve this issue. Your satisfaction is our priority, and we are committed to ensuring that your experience with us remains positive. Thank you for choosing our services!

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